Quotes: All quotes are valid for 30 days and are subject to change based on final artwork.
Payment: We require a 50% down payment to start production on the order. The remaining balance is due upon pickup/delivery.
Payment Methods: We accept CASH, CHECK, & CREDIT CARDS
Turnaround Time: Average turnaround time is 10 business days but can vary based on order size and other variables. If you have a hard deadline, please mention it at the time of your order and we will do our best to accommodate it. (Rush charges may apply)
*turnaround time is the time it takes to complete an order. From the time we receive the down payment until production on the order is complete. *Turnaround time does not include time in transit
Rush Charges: Rush charges (typically about $20) will be added to any order that requires a turnaround time less than ten business days. The rush charge will be determined on a per order basis and will be agreed upon by both parties before the production begins.
Exchanges/Refunds: We do not offer exchanges or refunds for custom printed items. If for some reason you are not happy with your order or we made a mistake, we would be happy to work together to find a reasonable resolution. After all, we are here to help you.
Order Minimum: we do not require an order minimum, however, there is always a set up cost so smaller order quantities = higher cost per item.