Policies

Quotes:  All quotes are valid for 30 days and are subject to change based on final artwork. 

Payment:  We require a 50% down payment to start production on the order.  The remaining balance is due upon pickup/delivery. 

Payment Methods: We accept CASH, CHECK, & CREDIT CARDS

 

Turnaround Time:  Average turnaround time is 10 business days but can vary based on order size and other variables.  If you have a hard deadline, please mention it at the time of your order and we will do our best to accommodate it.  (Rush charges may apply)

*turnaround time is the time it takes to complete an order.  From the time we receive the down payment until production on the order is complete. *Turnaround time does not include time in transit

Rush Charges: Rush charges (typically about $20) will be added to any order that requires a turnaround time less than ten business days.  The rush charge will be determined on a per order basis and will be agreed upon by both parties before the production begins.

Exchanges/Refunds:  We do not offer exchanges or refunds for custom printed items.  If for some reason you are not happy with your order or we made a mistake, we would be happy to work together to find a reasonable resolution.  After all, we are here to help you. 

Order Minimum:  we do not require an order minimum, however, there is always a set up cost so smaller order quantities = higher cost per item.